Effects of training on employee retention at St. Mary’s Hospital, Drobo in the Brong Ahafo Region

Abstract

The hospital sector is a service and labour-intensive sector and it is common to suffer turnover rates higher than other sectors. Due to the impacts of employee turnover in the hospital industry there exist a need for management to monitor and measure turnover in order to take remedial action. Employee training has been identified by various scholars to be very crucial to an organization. Organizations are therefore encouraged to train their employees in order to retain. The study was conducted to assess the effect of training on employees’ retention at Saint Mary’s Hospital. The study employed the explanatory research design due to its research objectives. The study adopted the quantitative research approach to analyzing the data in respect of the nature of the research objectives pursued. Out of a population of 250 workers at the hospital, a sample of 200 was used. The respondents were selected through the simple random sampling technique. Primary data were collected with the use of structure questionnaire. The questionnaires were self administered through the drop-and-pick method and standard multiple regression analysis was used to analyse the effect of training on employee retention. It was found that the respondents perceived that the training system at St. Mary’s Hospital positively affect their retention. Again, it was found that training benefits was a significant predictor of employee retention at St. Mary’s Hospital. It was recommended that management must continuously engage in training programmes such as problem solving, team work, interpersonal training, communication and management change training so as to improve employee retention at Saint Mary’s Hospital.