Abstract:
The concept of reward system in an organisation is important in
motivating employees with the view of achieving the best and improved
organisational performance. Most organisations often fail to assess how
the organisational outputs are directly or indirectly affected by how
employees are perceived, treated and how they feel about themselves
within the organisational settings. It is in recognition of these facts that
this research was undertaken to assess the effects of reward systems on
employees’ performance in Cape Coast Technical University. The
study used a mixed method. The target population for the study
consisted of staff in the various categories (senior members, senior staff
and junior staff). Stratified random sampling method was used in
selecting staff from the three categories. Questionnaires as well as
structured interviews were used to gather data from respondents.
Statistical tools used to analyse the data included frequencies,
percentages, means and T-tests. The study revealed that there is a
relationship between rewards and employees’ performance in
organisations. It was also realised from the findings that Cape Coast
Technical University however, does not have a clearly defined and well
documented policy on reward systems. Thus employees generally felt
that the rewards in the university were not fairly and equitably given.
Thus they expressed their displeasure by not being committed to work.
The study therefore concluded that great strides be made to adequately
reward employees to enhance performance. It is recommended that
management should attach importance to issues of employee rewards.
