Examining the relationship between supervision and job performance among junior staff of University of Cape Coast

Abstract

The purpose of the study was to examine the relationship between supervision and job performance among junior staff of University of Cape Coast, Ghana. A sample size of 400 clerical and non clerical staff from University of Cape Coast was used for the study. Proportionate stratification was used in selecting the 400 junior staff from a population of 3,070 from all the colleges and administration of the university. The mixed methods (Concurrent Embedded Design) was adapted and used in this study. Standard deviation, percentages and frequencies were used in analysing the data. Some key findings of the study were that there is weak positive association between employee supervision and employee job performance. The study brought to light that, a percentage change in Supervision will improve Employee Performance, that is, any improvement in the way and manner in which employees are supervised will automatically translate into an improved job performance by the value of the coefficient of employee performance. Some of the key findings of the study are that, wages and salaries influence the performance of employees. This is followed by 321 (80.3%) of respondents who indicated that, motivation is a key factor in determining their performance at the work place. Again, leadership styles of managers, work experience and work conditions all recorded over 70% of the respondents citing them. One major recommendation of the study is that supervisors of the junior staff of the University of Cape Coast should improve upon their supervision processes to enhance job performance.