Labour management relationship and staff performance at the New Times Corporation

Abstract

This research investigates the effect of the relationship between management and labour on the performance of staff at the New Times Corporation. The purpose of the study is to explore the existing relationship and how to enhance the relationship between management and labour. The data of the research was collected using a questionnaire which was distributed to 130 staff as sample size, in five major departments, out of a staff population of 200 as at August 2018. A number of 99 of the questionnaires were valid for analysis. Upon analysis the findings were that the labour management relationship has an effect on workers' performance and that there is a positive relationship between labour relationship, management aspects and staff performance. Junior staff do not participate in decision making in the New Times Corporation. Motivation is also a necessary inducement for workers to work hard and it was evident that communication gap between workers and management is wide and has negative effect on workers' performance. Based on the findings it is recommended that employees must have a clear path to discuss problems and management should work with them to resolve issues as soon as possible to minimise the effect on their morale. It is also clear that employees without a career advancement path or voice in the corporation often do not feel motivated to move beyond basic job performance (Assad, 1990). Management should therefore involve their employees in decision making which will improve trust between them.