Effects of organisational support on employee performance: case of La Dade Kotopon Municipal Assembly

Abstract

The study sets out to determine the influence of organisational support on employee performance at La Dade Kotopon Municipal Assembly in the Greater Accra Region of Ghana. The three main specific objectives were to ascertain the extent to which job condition as an organisational support dimension influences employee performance, to establish the extent to which organisational justice as an organisational support dimension influences employee performance and finally to determine the extent to which organisational rewards as an organisational support dimension influences employee performance. The study employed a quantitative research approach and descriptive survey as the study design. The study was on the views of 110 employees from the study area with a self-administered questionnaire as the main research instrument. The results were analysed using linear regression with the help of the Statistical Product and Service Solutions (SPSS 22.0 version) software. The major findings were that the higher the organisation adopted proper job conditions, the more the performance increased, hence helps improve the general working environment. It was also found that organisational justice has been used as an organisational support dimension and has proved to be an effective support dimension. Finally, effective organisational rewards channel was in place and it had a direct influence on the level of employee performance. Considering this, it was recommended that management should focus on increasing the utilisation of organisational support dimensions like job condition, organisational justice and organisational rewards to increase employee performance.