Abstract:
Performance of temporary employees is vital to the success of every organisation. The main aim of this study was to assess the performance of temporary employees of The Capital Group. The study adopted quantitative research approach, employing the descriptive design method. The study employed a 43-item questionnaire instrument, solicited, and analyzed responses from 260 temporary employees of The Capital Group. The sampling procedure used to gather data was convenience sampling. Findings of the study indicated that organisational factors of The Capital Group do not influence their performance positively. However, due to their fixed-term appointment, respondent disagreed that they are being trained on the job. In addition, respondent agreed that temporary employment gives them a form of experience, makes them employable and act as a stepping-stone into the job market and permanent role. However, they disagreed that temporary employment involves less office politics and less responsibilities. Based on these findings, recommendations were made to management of The Capital Group to structure their organisation in a way that will benefit both parties to achieve maximum results. Management should revise their pay and benefit structure to suit temporary employees, restructure the organisations culture to motivate them and invest in their wellbeing through training and development. Hence, they should be treated fairly like their permanent counterparts in order for them to give out their maximum output
