Job Satisfaction and Employee Performance in the Ghana Electoral Commission, Central Region

Abstract

This study sought to investigate the effect of job satisfaction on employee performance in the Ghana electoral commission, Central Region. Responses were gathered through a survey questionnaire that was distributed to a sample of 260 employees in the Ghana electoral commission, Central Region. The sample was determined, using Krejcie and Morgan‘s 1970 sample size determination formula. To examine the association between job satisfaction and employee‘s performance, the pearson‘s product moment correlation and regression analyses statistical technique were adopted. The SPSS was used to process the data. It was found that the leadership style adopted by management was too rigid. Employees‘ personal interest, ability and opinion were not considered by the heads. Another major findings from the study was that there is a significantly positive relationship between job satisfaction and employee performance in the Ghana electoral commission, Central Region. Finally, it was found that employee in the Ghana electoral commission, Central Region were not allowed to take part in department‘s decision making process. On the basis of these findings, it was concluded that the significantly positive relationship between job satisfaction and employee performance is a global phenomenon, and by focusing on improving satisfaction and performance, organizations can be more successful. The study recommended that management of the Ghana electoral commission, Central Region should consider some factors that have been identified to have strong impact on job satisfaction, including employee rewards and clear channel of communication, and incorporate them in employees‘ development programs to improve their attitude towards the workplace. It was also recommended that management should create favorable work condition for the Commission, guide the employee to communicate effectively and build a good inter personal environment among the staff in order to create good work conditions.