Ethical dilemma and employees’ job satisfaction in the public sector: The case of Accra Metropolitan Assembly

Abstract

This study sought to determine the effects of ethical dilemmas on job satisfaction in the Accra Metropolitan Assembly. The study utilized questionnaires to collect the primary data used for the analyses. A sample of 190 respondents was randomly selected from different Sub-Metro within AMA using the simple random sampling technique. The Statistical Package for Social Sciences (SPSS) was employed to analyze descriptive statistics (percentages and frequencies). Regression analysis was carried out to determine the relationship between ethical dilemma and job satisfaction. The findings of the study revealed that the ethical dilemma facing employees in the public sector includes nepotism, Bribery, kickbacks, bribery and information kicks. It was also revealed in the study that ethical dilemma is negatively related with job satisfaction. Hence, ethical dilemma decreases employees’ job satisfaction at workplace. It is recommended that the government of Ghana should formulate policies that ensure that public bodies comply and abide by ethical values and principles. This will improve the conduct and behaviors of employees that work in the public sector and cultivate a culture of integrity, transparency, and accountability.