Effect of employees‟ incentives on work performance of some selected health facilities within the Cape Coast Metropolis

Abstract

With respect to existing human resource, the low level of health worker incentives has often been identified as a central problem in health service delivery. This study examined employee incentives and work performance of health workers in selected health facilities within the Cape Coast Metropolis. The study adopted the quantitative approach. From a population of 290 employees, a sample size of 165 respondents were drawn. The study employed explanatory research design and structured questionnaires as data collection instrument. The data collected was analyzed using descriptive and inferential statistics such as mean, percentages, regression and Pearson correlation. The study revealed that poor delivery of health services was as a result of both inadequate monetary and non-monetary incentives provided to health workers. The study also revealed that majority hold the view that both monetary and non-monetary incentives increases their performance. Based on the findings of the study the researcher recommended that health authorities including Ministry of Health and management of health institutions within the Cape Coast Metropolis should focus on providing allowances, bonuses, credit facility as part of its monetary incentives to enhance performance. It is also recommended that regular promotion and job security measures as part of the non-monetary incentives be provided in order to strengthen and also enhance the performance of health workers