Employee Empowerment and Productivity in Some Selected Public Sector Institutions in the Accra Metropolitan Assembly

Abstract

The main purpose of the study is to investigate the effect of employee empowerment and productivity from some selected public sector institutions in the Accra Metropolitan Assembly. The case study design which considered quantitative and qualitative paradigm was adopted for this study. In all 384 respondents were sampled to represent the population. Purposive sampling was used to select 10 managing directors and 10 human resource managers of the various public service departments. This gives the overall sample size of 404 respondents. The lottery method of the simple random sampling was used in ensuring that each respondent stood equal chance of selection. Purposive sampling was also adopted to select respondents for the focus group discussion and interviews. However, the questionnaire was the main data collection instrument. Statistical product for service solution (SPSS version 21) was used to analyze the data. Frequencies and Percentages, Mean and Standard deviations, thematic analysis and narratives were all considered for this study. The study however concluded that granting sufficient autonomy, clearly articulating the scope of the individual’s job and employees being bold enough to face situations and avoid fear of failure are not strategies for employee empowerment. Public institutions in Ghana should come out with positive strategies that would reward increased work effort, inspire creative thinking, appreciate the efforts of employees, giving assistant that is required to staff to do their task better, provide emotional assistant by paying attention and caring about manpower work-life needs, give adequate freedom, autonomy and discretion.