Motivation, Job Satisfaction and Performance of Junior Staff of University of Cape Coast.

Abstract

The goal of most managers is to get their employees to work as productively as possible. However, employees always want something to move or “ginger” them to work towards achieving the goal of managers. That which moves them is what is normally referred as motivation. Job satisfaction is described as the attitude and feelings employees have towards their job. Motivation and job satisfaction of employees therefore, play a crucial role in determining job performance. The research investigated into effect of motivation and job satisfaction on the performance of junior staff of University of Cape Coast. The research employed a mixed methodology, that is questionnaires and interviews were used to gather data and analysis was done using SPSS. Descriptive statistical tools such as graphs, frequency tables and percentages were also used to show the results of the data. The study revealed that the nature of work, promotion and advancement were the main factors that stimulate employee motivation. The result also indicated that recognition at work, authority to make necessary decisions in order to complete assigned task and monetary incentives adequately gave staff satisfaction on the job. It appeared the university management is paying very little attention to these concerns. It is therefore recommended that the university management should consider as a matter of urgency, providing opportunities for employees to advance in their career as well as air their views concerning their work and also improve their working conditions.