Corporate Social Responsibility, Job Satisfaction and Employee Engagement at Gold Fields Ghana (gfgl), Damango Mine

Abstract

The main purpose of the study was to examine Corporate Social Responsibility (CSR), job satisfaction (JS) and employee engagement (EE) at Gold Fields Ghana Limited (GFGL), Damango Mine. The specific objectives that guided the study were; to examine the perception of employees on CSR roles; to measure the effect of CSR on Job Satisfaction of employees at Gold Field Ghana Limited and; to evaluate the effect of CSR on Employee Engagement at Gold Fields Ghana Limited. The study adopted the quantitative method of research and thus employed the descriptive-explanatory research design. 845 employees constituted the population of this study and the sample size constituted a total of 352. A questionnaire was employed and it was semi-structured and self-administered. Out of the total of 352 questionnaires administered, 280 completed questionnaires were retrieved; hence, a response rate of 79.50% was attained and the non-response rate was 20.50%. Data is analysed by the IBM SPSS Statistics Software for windows (V. 23). Mean, standard deviation and regression tools were used. This study found that CSR at Gold Fields Ghana Limited was more philanthropic, followed by economic, ethical and legal in nature. Moreover, this study found a positive and significant effect of CSR on JS and EE. This study concluded that GFGL paid more attention to the philanthropic dimension of CSR. In addition, this study settled that when GFGL, Damango Mine cares for society and environment in its operations, its employees are likely to be satisfied and engaged in their work. This study recommends that managers of GFGL, Damango mine should continually strive towards fulfilling their CSR to stakeholders to produce positive employee outcomes for the benefit of the company.