Employee Participation in Decision Making and Employee Commitment: Evidence from Ghana Revenue Authority (GRA), Takoradi

Abstract

The purpose of the study is to investigate employee participation in decision making and employee commitment of Ghana Revenue Authority (GRA), Takoradi. The specific objectives were to examine the influence of employee participation in decision making on continuance commitment; assess the influence of employee participation in decision making on affective commitment and finally examine the influence of employee participation in decision making on normative commitment of the staff of Ghana Revenue Authority (GRA), Takoradi. The study adopted the quantitative research method. The study was a descriptive and inferential statistics with 200 employees surveyed. A self-administered questionnaire was the main research instrument and the study surveys were analysed with the help of the Statistical Package for the Social Sciences (SPSS 22.0 version) software. The findings have revealed that employee participation in decision making has a positive influence on all the three dimensions of employee commitment. This was noted through the use of regression analysis, which showed that the coefficient of determination indicates a positive influence of employee participation in decision making on all the three dimensions of commitment; namely affective, normative and continuance. Additionally, the study found that employee participation in decision making has a positive correlation with employee commitment. Based on these findings it was recommended that Management should encourage employee participation in decision making to enhance employees’ commitment.