Employees’ Perception of Appraisal and Job Performance in Ghana Health Service

Abstract

The purpose of this study was to determine employee perception of performance appraisal on job performance. The study used quantitative approach. The research design was descriptive survey. The data collection instrument was questionnaire. The population was 150 Ghana Health Service employees. The study found that Ghana Health Service management should be flexible, transparent, and responsive, and clearly outline job expectations to all employees across all job categories, aligning them by communicating job expectations for employees to understand the entire performance appraisal process, and provide prompt feedback to employees to understand where he or she stands. In addition, the study suggests that in order to enhance service delivery in the GHS, the strategy concept for employee rating should be adopted. This would be very beneficial in gaining a better understanding of how the employee's expectations are met and aligned with the organization's objectives.