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Benefits and challenges of training at starlifw assurance company limited,Cape Coast

Pobee-Eshun, Joel (University of Cape Coast, 2017-12)

Assurance Company Limited is one of Ghana’s premier life insurance companies, and has contributed immensely to the growth of the insurance industry in Cape Coast. The company, like most insurance companies, has a training ...

Extent to which leadership styles affect the commitment level of staff of the eastern regional hospital,Koforidua

Oppong- Ameyaw, Dorcas (University of Cape Coast, 2017-10)

This work was designed find out the extent to which leadership styles affect the commitment level of staff of the Eastern Regional Hospital, Koforidua. The study used a stratified sampling technique, where the respondents ...

The perception of training and organisational commitment among staff of Ghana immigration service in the upper west region

Oppong, Benjamin (University of Cape Coast, 2017-12)

This study aims at examining the perception on training and organisational commitment among staff of Ghana Immigration Service in the Upper West region. The objectives were: to examine the perceived benefits of organizational ...

Service quality delivery and its effect on customer satisfaction in Ghana Water Company Limited in the Takoradi township

Awortwe, Muniret (University of Cape Coast, 2018-01)

Customers’ perceptions and expectations are continually evolving, making it difficult for the service providers to measure and manage the services effectively. It was against this background that the study was conducted ...

Assessing the relevance of micro finance credit to the Informal small businesses in Jukwa in the central region of Ghana

Addo, Gifty Mawuena (University Of Cape Coast, 2018-05)

Credit facilities continue to pose a major threat to the survival of the SME sector. Traditional banks have failed to advance credit facilities to the SMEs due to challenges with collateral securities and information. ...

Customer relationship management as a strategic tool for customer loyalty in Ghana’s banking industry

Lamptey, Daniel (University Of Cape Coast, 2014-08)

The purpose of the study was to examine how banks in Ghana use Customer Relationship Management (CRM) as a strategic tool to achieve customer loyalty. Specifically, the study establishes the extent of practice of CRM in ...

The effects of organizational structure on performance: The case study of Plan Ghana

Inusah, Adams daaba (University Of Cape Coast, 2016-05)

Plan Ghana as a Non-Governmental Organization in search for a good structure went through re-structuring in 2011 and adopted decentralization strategy, where every Programme Unit operates as a semi-autonomous unit. ...

Assessing information and communication technology among Small and Medium− Sized Enterprises in the Birim Central Municipalty

Mongson, Richard (University Of Cape Coast, 2016-12)

Unlike Small and Medium−Sized Enterprises (SMEs), large enterprises have continued enjoying the benefits of the use of Information Communication Technologies (ICTs). This is one situation that has affected SMEs ...

Policy implementation and bureaucracy in Ghana Audit Service in the Central Region

Buaku, Francis (University of Cape Coast, 2017-12)

Policy failure has been a concern for social scientists for some time now, yet there are no clear answers as to why certain policies do not achieve their intended purpose. Moreover, studies on policy implementation in ...

The influence of leadership styles on teachers commitment in basic schools in the Adentan Municipality,Ghana

Sowah, Rabiatu (University of Cape Coast, 2017-02)

Teachers occupy a central and vital position in any educational system and that their attitudes and commitment have been of paramount interest to educational authorities. The study seeks to examine the influence of head ...

Assessing organizational performance in Ghanaian public sector: The case of information services department in Cape Coast

Koomson, Samuel (University of Cape Coast, 2017-01)

The study assessed organisational performance in Ghanaian public sector especially ISD with specific reference to Cape Coast.The study used descriptive survey as its design and used the census method to select all 18 ...

Organisational politics in cape coast polytechnic: Causes, prevention and management

Attah, Vivian Hannah (University of Cape Coast, 2016-12)

Organisational politics plays a large role in how most organisations function and develop. Thus, organisational politics is an unavoidable factor at the workplace, and has so many influences on the affairs and behaviour ...

Effects of service quality delivery on customer satisfaction in the Banking sector: A study in the Cape Coast Metropolis

Adjei, Nathaniel Duah (University of Cape Coast, 2016-10)

Quality service is an important factor to customer satisfaction. In the world of global economy, banking sector needs has become more diverse and exotic than ever before. The purpose of the study was to assess the effects ...

Assessing employee engagement through the compensation and benefits policies at the Central Regional office of the Electricity Company of Ghana

Frimpong, Nana Oteng (University of Cape Coast, 2015-10)

One of the most challenging tasks for most organisations today is not just retaining talented employees but fully engaging them, and capturing their minds and hearts at each stage of their work lives. Hence, this requires ...

Examining the effectiveness of training and development programmes among management staffs at Takoradi Polytechnic

Amu, Michael Lartey (University of Cape Coast, 2017-02)

One way of improving the effectiveness of employees for greater performance is effective training and development. The main aim of this study was to assess the effectiveness of training and development programmes ...

Assessing talent management and its effect on employee retention in the ministry of roads and highways in selected regions of Ghana

Budu, Beatrice Nyarkoah (University of Cape Coast, 2016-12)

In recent years, as the world is becoming a global economy with the influx of foreign companies into many developing countries like Ghana, managers face the challenge of having to address retention problems in the context ...

The effect of motivation on staff retention in public second cycle institutions in Cape Coast.

Kwaw, Lewisa Margaret (University of Cape Coast, 2017-02)

The purpose of this dissertation was to examine the effect motivation has on staff retention in public second cycle institutions in Cape Coast Metropolis. The study adopted the explanatory research design using quantitative ...

Leadership styles of head teachers and its influence on staff performance in senior high schools in the Mfantseman Municipality

Azasu, Juliana Aku Dzigbordi (University of Cape Coast, 2015-11)

The general low academic performance in Senior High schools have been attributed to teachers’ inability to perform their functions well and head teachers’ lack of good leadership among others (Osei,2006;Akyeampong, 2010; ...

Mobile money services and the growth of small and medium-scale enterprises in Ghana: SMES in the Tarkwa Nsuaem Municipality

Ackah, Joshua (University of Cape Coast, 2016-09)

This quantitative study investigated the effects of mobile money services on the growth of SMEs in Ghana using SMEs in Tarkwa Nsuaem Municipality as a case study. The study sought to answer the questions:which types of ...

The role of entrepreneurship education in new venture creation in the higher education institutions: A case study of Kumasi Polytechnic

Mensah, John Kofi (University of Cape Coast, 2016-01)

While the number of entrepreneurship education programmes is growing,their impact is under-researched and studies paint an ambiguous picture of the impact of entrepreneurship education. This study therefore examined the ...

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