Employee Participation and Job Satisfaction at the Central Region Lands Commission

Abstract

ABSTRACT The study's goal was to assess the effect of employees’ participation and their job satisfaction at the central region lands commission (CRLC). Specifically, the study sought to address the effect of staff empowerment, orientation and capacity on job satisfaction. The study adopted a quantitative method of research and a sample size of 78 which also the entire population size was selected using a census sampling technique. Structured questionnaires was used as the research instrument and the data was inputted into the Statistical Package for Social Sciences Version 24 (SPSS 24) for the processing of data. Findings from the study revealed that staff empowerment had a positive but weak significant effect on job satisfaction, it further revealed that staff orientation had a positive but weak significant effect on job satisfaction and finally, the result found that staff capacity had a strong positive significant effect on job satisfaction customer satisfaction. The study recommended that Government as well as the local governance should establish practices to enhance their staff capacity, orientation and empower them to improve on their satisfaction and subsequently improve on their performance