Abstract:
The Judicial Service as the third arm of government is the body
mandated by law to dispense justice in the country to ensure that peace,
tranquillity and stability prevail for socio-economic development of the
country. However, productivity or efficiency on the part of Staffs is ordinarily
low in the various courts in the Central Region, because, the Judicial Service
of Ghana lacks the needed technological or Management Information Systems
to propel efficiency in delivery of justice as compared to the Judicial Service
of South Africa. This study is conducted to equip the Judicial Service of
Ghana with the necessary information to sign onto the use of Management
Information Systems in the delivery of Justice. The adoption of Management
Information Systems in justice delivery by some Africa countries, such as
South Africa and Guinea had proved positive results and therefore it is
necessary for the Judicial Service of Ghana to also use Information
Technology in its scheme of work. Management of the Judicial Service must
take decisions and implement policies that will increase productivity on the
part of Judges and Magistrates as well as Court Staffs and again to boost
public confidence in the justice delivery system in the country. This study
looked at the factors that hindered efficient delivery of justice in the country’s
various courts. For the purpose of this study, the simple random population
sampling method was employed. The courts in the Central Region of Ghana
were selected for this study. The population of the respondents represented a
fair gender balance. To investigate the set objectives of this study, primary
data, comprising filed Survey was employed. Again, secondary data was used
in arriving at the necessary conclusions.