Impact of management information systems on justice delivery at the Judicial Service in Central Region, Ghana

Abstract

The Judicial Service as the third arm of government is the body mandated by law to dispense justice in the country to ensure that peace, tranquillity and stability prevail for socio-economic development of the country. However, productivity or efficiency on the part of Staffs is ordinarily low in the various courts in the Central Region, because, the Judicial Service of Ghana lacks the needed technological or Management Information Systems to propel efficiency in delivery of justice as compared to the Judicial Service of South Africa. This study is conducted to equip the Judicial Service of Ghana with the necessary information to sign onto the use of Management Information Systems in the delivery of Justice. The adoption of Management Information Systems in justice delivery by some Africa countries, such as South Africa and Guinea had proved positive results and therefore it is necessary for the Judicial Service of Ghana to also use Information Technology in its scheme of work. Management of the Judicial Service must take decisions and implement policies that will increase productivity on the part of Judges and Magistrates as well as Court Staffs and again to boost public confidence in the justice delivery system in the country. This study looked at the factors that hindered efficient delivery of justice in the country’s various courts. For the purpose of this study, the simple random population sampling method was employed. The courts in the Central Region of Ghana were selected for this study. The population of the respondents represented a fair gender balance. To investigate the set objectives of this study, primary data, comprising filed Survey was employed. Again, secondary data was used in arriving at the necessary conclusions.