Abstract:
The quality of Human Resource is an asset to any organization and as a result
Training has become an issue that has to be faced by every organization. The amount,
and quality of training carried out varies enormously from organization to organization
due to factors such as the degree of external change, for instance, new markets or new
processes, the adaptability of existing workforce and importantly the extent to which the
organization supports the idea of internal career development. Most organizations meet
their needs for training in an ad hoc and haphazard way whiles others set about
identifying their training needs, then design training activities in a rational manner and
finally assess the results of training. This research therefore sought to find out the impact
of training and development on organizational performance, with Compassion
International Ghana assisted projects in the Volta Region as a case study. The research
assessed the view of employees on training and development and the impact of training
and development on the productivity of employees. A questionnaire was designed using
structured questions to collect primary data from employees of the child development
centers. Personal interviews were held with some management staff of the organization.
The result of the training shows that training and development have a significant impact
on organizational performance. The findings revealed that training and development
affect the productivity of employees. Furthermore, it also instructive to note that even
though majority of respondents find the outcome of trainings satisfactory, quite a
significant number of them were not satisfied with the outcomes of the trainings they
attended. It is recommended that training needs should be considered on the basis of
overall organizational (project) objectives. The goals of the organization (project) should
be able to determine what training programs are to be organized for staff. And finally,
staff should be motivated to add value to themselves and to their lives at all times.
