Effect of training and development on organisational performance: a case of compassion international Ghana assisted projects in the Volta Region.

Abstract

The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of existing workforce and importantly the extent to which the organization supports the idea of internal career development. Most organizations meet their needs for training in an ad hoc and haphazard way whiles others set about identifying their training needs, then design training activities in a rational manner and finally assess the results of training. This research therefore sought to find out the impact of training and development on organizational performance, with Compassion International Ghana assisted projects in the Volta Region as a case study. The research assessed the view of employees on training and development and the impact of training and development on the productivity of employees. A questionnaire was designed using structured questions to collect primary data from employees of the child development centers. Personal interviews were held with some management staff of the organization. The result of the training shows that training and development have a significant impact on organizational performance. The findings revealed that training and development affect the productivity of employees. Furthermore, it also instructive to note that even though majority of respondents find the outcome of trainings satisfactory, quite a significant number of them were not satisfied with the outcomes of the trainings they attended. It is recommended that training needs should be considered on the basis of overall organizational (project) objectives. The goals of the organization (project) should be able to determine what training programs are to be organized for staff. And finally, staff should be motivated to add value to themselves and to their lives at all times.