Abstract:
The issue of whether or not in-service training had actual significance influence
on employee performance at work necessitated the need for this piece of
research work. The main aim of this research therefore is to access the level of
impact that in-service training organised for employees within the Catholic
Health Service Diocese had on their overall performance. The researcher in an
attempt to meet this objective had to first of all deal with the literature review
on the subject matter. This included the theoretical, conceptual and empirical
evidence pertaining to the study. The review identified the various forms of in
service training and how they affect performance in general. They included
induction training, on-the- job training, off-the- job training and career
development. The methods used to arrive at the results included determining the
study site, target population, data collection instruments, sample size, sampling
technique, data collection, data analysis and ethical issue concerning the
research. The results and discussions centred on the analysis of quantitative and
qualitative data obtained from the respondents and also that of the principal
findings of the study. The research concluded that by equipping the employee
within the Catholic Health Service of the Catholic Diocese of Navrongo
Bolgatanga with the new skills, knowledge, confidence, commitment and
competence through the in-service training, and this when translated into the
sound working environment is able to have a significant impact on their overall
performance.
