Impact of in-service training on employee performance in the catholic health service in the catholic diocese of Navrongo-Bolgatanga

Abstract

The issue of whether or not in-service training had actual significance influence on employee performance at work necessitated the need for this piece of research work. The main aim of this research therefore is to access the level of impact that in-service training organised for employees within the Catholic Health Service Diocese had on their overall performance. The researcher in an attempt to meet this objective had to first of all deal with the literature review on the subject matter. This included the theoretical, conceptual and empirical evidence pertaining to the study. The review identified the various forms of in service training and how they affect performance in general. They included induction training, on-the- job training, off-the- job training and career development. The methods used to arrive at the results included determining the study site, target population, data collection instruments, sample size, sampling technique, data collection, data analysis and ethical issue concerning the research. The results and discussions centred on the analysis of quantitative and qualitative data obtained from the respondents and also that of the principal findings of the study. The research concluded that by equipping the employee within the Catholic Health Service of the Catholic Diocese of Navrongo Bolgatanga with the new skills, knowledge, confidence, commitment and competence through the in-service training, and this when translated into the sound working environment is able to have a significant impact on their overall performance.